Terms & Conditions

BOOKING CONDITIONS - All rates in Australian Dollars.

Upon booking a one night per room depsosit is charged to the supplied card. This deposit is refundable up to 8 weeks prior to travel.

Balance owing on accommodaiton is due 8 weeks prior to travel and will be charged to the supplied card.

There is no refund/ non transferable for bookings cancelled 8 weeks or less prior to travel.

Qantas flies daily from Sydney but seats are limited, if you are unable to secure flights and are inside 8 weeks of travel we are unable to issue a refund. We recommend booking your flights at the same time as your accommodation

TRAVEL INSURANCE RECOMMENDATION:

We strongly recommend that all guests have travel insurance for their holiday on Lord Howe Island. Flights can be cancelled/delayed due to inclement weather and other Qantas related issues ( schedule changes, mechanical issues etc).

All medical cancellations (including COVID) will need to be covered by travel insurance.

If you are unable to travel and are inside 8 weeks of travel you will need to seek a refund through your travel insurance for accommodation costs. We are unable to trabsfer your travel dates.